Welcome to Disruptor Beam Customer Service
Welcome to the support page for Disruptor Beam, the developers behind Game of Thrones Ascent! If you have a support request, please look through our Knowledge Base for an answer to your question. Or, if you cannot find an answer in the Knowledge Base, please submit a support request to our team.
To submit a support request:
1. Click on the "Submit a Request" button on the menu bar above this page. We encourage you to create a new login, as this will let you track your support requests.
2. Fill in information about your support request and the type of issue you are experiencing.
3. Our support team will get back to you as soon as possible. Currently, ticket responses are within 24 hours.
- ★ Login changes for Kongregate players on mobile
- Build Notes 1.1.348 - July 27, 2015
- Build Notes 1.1.347 - July 20, 2015
- Build Notes 1.1.344 - July 12, 2015
- Build Notes - iOS Build 4.0.2
- Build Notes 1.1.342 - July 6, 2015
- ★ How can I enable gold confirmation on my account?
- ★ Where can I find the Game of Thrones Ascent iOS app in the App Store?
- ★ What is Alliance vs. Alliance Combat?
- ★ How do I access reincarnation if I refused the quest previously or if the quest is not present in my quest log?
- ★ Are there any guides and/or wikis for Game of Thrones Ascent?
- ★ Where can I play Game of Thrones Ascent?
- ★ Can I safely uninstall/remove the Game of Thrones app from my device?
- ★ I play Game of Thrones Ascent on a mobile device, how do I register an account?
- How do I change the email address for my Zendesk account?
- My in game name is now displayed as guest_xxxxxxxxxxx how may I change that?
- When playing through Facebook on my mobile device, I get the following message "Your current session is no longer valid. Please log in again with Facebook."
- I purchased Gold via Kongregate but I did not receive it - I received Kreds instead.
- ★ I seem to be losing silver, why?
- ★ Tales of Ice and Fire - FAQ
- ★ I tap/click on a quest in the Lorebook and nothing happens. A quest in the Lorebook remains locked.
- ★ What Is Reincarnation, And Why Would I Do It?
- ★ Clear and Concise Rules for Playing GoTA
- ★ A guide to using the Item Enhancement system