I started a boss challenge, completed it but didn't get the rewards, why?

Please note that the following is subject to change and reflect the situation in game at this time.

When you initiate a boss challenge, to be eligible for the rewards you need to complete it on the first attempt, within the allotted time.

If you do not finish the challenge in time, the game lets you retry and start it again from where you took your last action.
When you eventually finish the challenge, after 1 or multiple retries, you do not get any rewards even though they are displayed in the Rewards/Rankings tab.

 

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