Welcome to Disruptor Beam Customer Service!

Welcome to the support page for Disruptor Beam, the developers behind Game of Thrones Ascent! If you have a support request, please look through our Knowledge Base for an answer to your question. Or, if you cannot find an answer in the Knowledge Base, please submit a support request to our team.

To submit a support request:
1. Click on the "Submit a Request" button on the menu bar above this page.
2. Fill in information about your support request and the type of issue you are experiencing.
3. Our support team will get back to you as soon as possible.

We encourage you to create a new login, as this will let you track your support requests.

For our official website, please visit www.disruptorbeam.com. There, you may find our forums, news announcements, and other information about our games.

For our official forums, please visit www.disruptorbeam.com/forums/

Our Support Goals

Here at Disruptor Beam Support, we strive every day to meet these goals for every one of our tickets:
  • To provide a first ticket response within 2-3 business days for all tickets. Currently, ticket responses are within 24 hours.
  • To provide a high level of personal service and support for all of our players.
  • To meet and exceed our goals for player satisfaction.

We understand that not every issue can be resolved by our Support Team. In those cases, we will do our best to make sure that our player's issues and feedback are passed to the development team, so we can fix those issues in the future.

Thank you for visiting the Disruptor Beam Support Site!


Disruptor Beam

Shan Apr 23 Gameplay Help

Shan Apr 15 Gameplay Help

Shan August 4, 2014 Gameplay Help

Shan May 22, 2014 Technical Support / Connection Issues

Shan May 19, 2014 Technical Support / Connection Issues